How to complain if you are unhappy with a purchase

As customers opt to purchase online, often their purchasing decisions are based on previous customer reviews and online videos or pictures provided by the seller. This can create a condition where unrealistic customer expectations are created and fail to be met.

Customer complaints in the form of reviews and posts have become common as more customers want to voice their discontent. However, many customers fail to receive the resolution they are looking for as they tend to approach the company with disrespect.

Consider the following tips that will help customers complain and receive positive results.

Gather all information – Start with visiting the company’s website to assess their return policy. Most companies will require the original receipt, including all packaging and tags for a no-questions-asked return or refund.

Locate a customer service representative – To start the complaint process contact the company’s customer service team. Frequently this may be done over the phone or via email. If it is a small or medium-sized business, customers may be able to reach the owner or senior management.

Write down key points – Staying calm and polite when lodging a complaint is key to achieving a favourable outcome. Start with writing down key points and expectations. If you decide to write a complaint, start by emailing the company’s customer service team. If this approach fails, opt for a public complaint. Public complaints are known to get more attention as they are viewed by other customers and affect a company’s reputation. Customers can publicly complain on social media websites such as Facebook and Instagram or post on private customer review websites such as Revdex.com, TripAdvisor, Yelp, or BBB. Public posts, if written well with all facts about the experience, can cause a company to take notice, resulting in compensation.

Revdex is a new online business directory. Consumers can post a review for any business, even if there is not an existing profile. Businesses can create their own profiles and respond to reviews. Revdex tries to provide a positive experience both for consumers and businesses.

Consumers can report scam about car dealers or report social media scams.

Subconscious Mindsets that Can Prevent Us from Becoming Wealthy

We can all imagine winning the lottery and becoming wealthy with all the trimmings of success. The Global Spiritualist Association has done some research into this topic. You could buy a new house, a new car, do some travelling, and never have to worry about your bank balance. You could move into a wealthier neighborhood. Suddenly, your close friends might not be as close anymore. Long lost family members could suddenly pop up. Needy friends might come knocking on your door.

Often, your spouse will have different views about what should be done with all the money and this can cause a rift in your relationship.

These are just a few of the subconscious mindsets that can prevent us from achieving our dreams. Some refer this to this as the ‘Fear of Success.’ Becoming wealthy can complicate your life. You have several new and important things to worry about. If done right and with the right motives, wealth can enhance your life and the lives of your loved ones.

Many people also believe that wealthy people are ignorant, selfish, and greedy, but this isn’t true at all. Money only magnifies the person you were to begin with. Poor people can be just as greedy as the wealthy. Work on the type of person you are. Become the best version of yourself and you’re already a winner.

Join Us

The Global Spiritualist Association, founded by Zhang Xinyue provides good resources that can help business leaders build a stronger business. They are available to teach, mentor and assist. For more information about this organization, please visit their website.